Return Policy

At Unique Gender Reveal Ideas, we strive for customer satisfaction. If you're not completely happy with your purchase, we're here to help. Please review our return policy below.

Eligibility for Returns

We accept returns within 30 days of the delivery date for most items. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Some items, such as personalized or custom-made products, may not be eligible for return. Please contact us before returning any item to confirm eligibility.

Initiating a Return

  1. Contact us at [email protected] or call us at 694.888.3522 within 30 days of delivery to request a return authorization (RA) number. Please include your order number and reason for return.
  2. Once you receive your RA number, carefully repackage your item(s) in its original packaging, if possible. Include a copy of your order confirmation and the RA number.
  3. Ship the package to the return address provided by our customer service representative. You are responsible for the return shipping costs unless the return is due to our error (e.g., damaged or incorrect item).

Refunds

Once we receive and inspect your returned item, we will process your refund. The refund will be credited to your original payment method. Please allow 5-7 business days for the refund to appear in your account. We are not responsible for any delays caused by your financial institution.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately at [email protected] or 694.888.3522 with photos of the damage or incorrect item and your order number. We will arrange for a replacement or refund, and cover the return shipping costs.

Non-Returnable Items

The following items are generally not returnable:

  • Personalized or custom-made items
  • Items that are damaged due to customer misuse
  • Items that are not in their original packaging
  • Items returned after 30 days of delivery

Contact Us

If you have any questions about our return policy, please don't hesitate to contact us:
Email: [email protected]
Phone: 694.888.3522
Address: 451 Hawthorn Avenue, Hanefurt, Indiana, United States